Shipping Policy
Delivery methods and costs:
Due to the current situation, delivery methods may vary.
When processing your purchase, we will show you the options available for your order.
Home Delivery
- Standard Delivery / Free Shipping
- Express Delivery / Paid Shipping
The estimated delivery time will be between 3-15 working days, depending on the delivery address.
Bear in mind that deliveries are only made on working days.
Order status:
You will receive email updates on the status of your order.
You can also access this information in the section “My Account”. If you are not registered, click on the “Order Information” link in the confirmation email to track your order.
Restrictions:
We try to reach all corners of the earth from Otureshop.com. If there are any delivery restrictions on your address, you will see them at the time of purchase.
Split orders:
It is possible that your order is dispatched from different logistics centers. If this happens, we’ll let you know by email which items you will receive in each shipment.
- Choosing a selection results in a full page refresh.
